Terms of service
Terms of Service
Last updated:
Welcome to Shudhi Herbals. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.
1. About Our Products
Shudhi Herbals offers handcrafted herbal personal-care and wellness products, inspired by traditional herbal practices, family wisdom, and contemporary wellness rituals.
Our products are made in small batches, and minor variations in colour, texture, fragrance, or appearance may occur naturally. Such variations are not considered product defects.
2. Product & Wellness Disclaimer
Our products are intended for personal cleansing, skincare, and wellness purposes.
The Negativity Removal Cleansing Bar is inspired by traditional rituals and is designed to provide a mindful cleansing and wellness experience. References to aura, energy, positivity, purification, or cleansing represent our brand philosophy and traditional wellness concept.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not replace professional medical advice or treatment.
3. Ingredients & Product Use
Customers are advised to review the ingredient list and product instructions before use.
If you have known allergies, sensitivities, or concerns regarding any ingredient, consult an appropriate healthcare professional before use.
A patch test is recommended where appropriate. Discontinue use if irritation or discomfort occurs.
4. Orders & Payments
All orders are subject to product availability and successful payment or COD verification, where applicable.
We reserve the right to cancel or decline an order in cases including:
- Suspected fraudulent activity
- Incorrect pricing or product information
- Inventory or availability issues
- Inability to verify a COD order
- Other legitimate operational reasons
If a prepaid order is cancelled by Shudhi Herbals after payment has been received, the applicable refund will be processed.
5. Pricing & Promotions
Product prices, offers, discounts, and promotions may change from time to time without prior notice.
The price displayed on the website at the time of placing your order will generally be the price applicable to that order.
All prices displayed on the Shudhi Herbals website are inclusive of applicable taxes.
Any additional charges, if applicable, will be clearly communicated at checkout before the order is placed.
6. Returns, Refunds & Cancellations
Due to the hygiene and personal-care nature of our products, returns and exchanges are generally not accepted.
Damaged, defective, incorrect, or missing products may qualify for a replacement or refund, subject to verification.
For complete details, please refer to our Refund, Return & Cancellation Policy.
7. Intellectual Property
All content on the Shudhi Herbals website, including our brand name, logo, product names, photographs, graphics, text, videos, designs, and original creative content, is owned by or licensed to Shudhi Herbals.
No content may be copied, reproduced, modified, distributed, or commercially used without our prior written permission.
8. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Submit fraudulent or misleading orders or information.
- Attempt unauthorized access to our website or systems.
- Interfere with website security or functionality.
- Copy or misuse our proprietary content.
- Use automated systems to scrape or collect website content without permission.
9. Third-Party Services
Our website may use third-party services such as payment gateways, logistics partners, hosting providers, analytics platforms, and marketing services.
These services may operate under their own terms and privacy policies.
10. Limitation of Liability
To the extent permitted by applicable law, Shudhi Herbals will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms limits any liability or consumer right that cannot legally be excluded under applicable law.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to our products, services, or applicable requirements.
Any updates will be published on this page with a revised Last Updated date.
12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable consumer-protection laws and rights available under applicable law, matters arising in connection with these Terms shall be subject to the jurisdiction of the competent courts at SBS Nagar, Punjab.
Contact Us
For questions regarding these Terms, please contact us:
Email: support@shudhiherbals.com
